I am about ready to cry. I ordered my copy of The Ocean At The End of The Lane from Porter Square Books. They shipped it in a bubble mailer, when I opened it, I found that the back cover and spine were bent.
I’ve emailed the company, and am waiting for a response, but I am really upset.
nicemarmot47 said: Wow! It takes a lot of force to do that to a hardcover! You should absolutely be able to exchange it.
sirpuddleduck said: I think you *should* be really upset. People don’t order signed first editions and feel okay about them arriving bunged up. They owe you a new one, whatever it takes to get it for you. Good luck!